Swansea Wellbeing Centre Policy for keeping all visitors safe in times of COVID 19

Please do not come to the centre if you are unwell and showing signs of COVID 19:

*a high temperature – this means you feel hot to touch on your chest or back.

*a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).

*a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.

If you are caring for a vulnerable person, please consider your risk when visiting The Swansea Wellbeing Centre.


All Centre visitors and practitioners must sanitise hands on arrival and departure to the centre, also before and after using the toilet facilities. 


We have updated our COVID-19 health & safety risk assessment to include the wearing of face coverings on arrival and in communal areas.


Face coverings / masks are NOT recommended during exercise / movement classes. We also recognise some people are exempt in communal areas and would encourage all practitioners to manage this with sensitivity.


The Swansea Wellbeing Centre is operating a one-way system for hall classes, using the Burman Street entrance for arrival and the Walter Road exit for departure. Please avoid congregating after class and we are encouraging a socially distanced exiting of the premises at all times. 


We are operating a strict 2 metres socially distancing policy in the centre at all times. Please avoid any busy area and we welcome and encourage all centre visitors and practitioners to adhere to this policy and to respectfully remind people at any time.


We currently have a limited waiting area. If you are early for a session or class we encourage you to wait in the fresh air, where possible until your appointment.


If you are travelling by public transport please bring additional clothes suitable for your physical session, where appropriate.


The Swansea Wellbeing Centre is asking all class attendees to bring their own equipment i.e. mats, blankets, pens etc. Your individual teachers will let you know what to bring.


Please come prepared with your own drinks/ water bottle as the kitchen area is not in public use.


The Swansea Wellbeing Centre has restricted the use of the WC to one fully accessible safe touch toilet. If there is a queue please revisit in a few minutes. We have printed instructions on how to use these facilities with minimum contact. 

We are using safe touch arm handles for door operation as a centre visitor there should be no need for you to be using high touch door handles.


Doors and windows will be kept open throughout your visit do be aware of this, it is our policy to increase ventilation wherever possible. Do ensure you will be warm enough during your visit and bring extra layers or blankets.


Our cleaning policy is continuous cleaning of high touch surfaces, disinfecting floors between classes and deep cleaning of toilet multiple times per day - see chart (available in toilet area).


We have air purifiers in all our foyer and smaller areas and contact therapy are all taking place with PPE. ALL practitioners are following the guidelines of their professional body. Please speak to them directly for up to date information. 


The Swansea Wellbeing Centre is fully committed to Wales Test Trace Protect System and will be cooperating fully with this service where required. Your individual practitioner will be able to give you more information on this. 


Standing and mat placement is clearly marked in the hall area. 


At this time there will be no hands-on adjustments and teachers will avoid approaching your individual safe space. We would encourage you to ask for help or raise any concerns immediately with your practitioner. We also ask you not to move around the hall area unnecessarily and as much as we recognise the value of conversations and teacher contact, we ask that you do not wait around after class. Do make further appointments, discuss issues either by phone or email or safely arranged contact. 


It is our policy to encourage all sessions to be booked in advance please contact your teacher directly to make your booking. We have limited class sizes and therefore booking is essential to guarantee your place.


Complaints procedure.

Any concerns regarding your visit to the Centre should be sent via email to this address: centre@wellbeingswansea.co.uk



Public Health Wales